Can I order your services by e-mail?

Yes. The vast majority of our clients order our services by e-mail. No formal purchase order is required. We simply require a brief confirmation of our price quote and the proposed deadline. The legal framework, including all guarantees, is described in detail in our Terms and Conditions.

Do you guarantee the confidentiality of information even if we haven’t signed a non-disclosure agreement?

Yes. Our Terms and Conditions apply to contractual relationships established by e-mail. Our Terms and Conditions also provide our clients with a series of guarantees, including the confidentiality of any information shared throughout the course of our cooperation.

Read more about information security on our blog.

Do you check your translations before sending them to the client?

Yes, our internal QA procedure is applied to all translation jobs by default and included in the price.

The first check is performed by an experienced translator (different from the original employee who translated the document), who looks specifically at content and style. The second check is carried out by the project manager and focuses on spelling, accuracy, text formatting, etc.

Several checks are also performed on our server as part of the quality assurance process.